Founder and Owner Ninth Wave Consulting, plus Managing Partner Lock Stock Marketing.
Simon opened the doors of Ninth Wave following four years at ApolloNation where he was Head of Shopper & Retail Strategy, Australia & New Zealand - Australasia’s most-awarded activations agency. Ninth Wave is a specialist retail consultancy bringing brands and retailers together.
Simon has an expansive and experienced marketing background - from client to agency, United Kingdom to Australia, retail to financial services and FMCG, to now leading the Shopper Marketing discipline across both his agency as well as providing a point of view for the activations industry. Simon began his career on the shop floor at Marks & Spencer then Sainsbury’s in London – a humbling and hard-earned introduction into the retail world and an experience he still draws upon to this day. A move to Australia in 2004 saw Simon tackle all marketing disciplines – advertising, digital, in-store and catalogue – at Publicis Mojo, BMF and finally at M&C Saatchi where he managed the Woolworths account.
Earlier this year, Simon set up another agency - Lock Stock Marketing - a new virtual creative agency.
General Manager, POPAI ANZ
Carla Bridge has close to 15 years experience in the Australian retail industry, having served as Managing Editor at Octomedia (Inside Retail & Inside FMCG) for more than six years, and most recently as Head of Media and Communications at the Australian Retailers Association (ARA). She has spent has spent more than a decade reporting and commentating on the retail and FMCG industries and issues including fashion, e-commerce, acquisitions, lifestyle, and retail and shopper trends.
Carla is also experienced in public relations and marketing, having worked on corporate communications, experiential, business to business, and consumer campaigns for a number of high profile retail and FMCG brands at both boutique PR and international advertising companies.
FAMI, CPM, AAICD, Strategic Alliance Manager, Pearson
Shileen is a respected marketing and business development executive, with extensive experience in the higher education industry. Marketing is not only her profession, but also her passion. Her expertise lies in marketing strategy, business development, customer acquisition and experience. Currently the Strategic Alliance Manager at Pearson, she manages high worth accounts and has worked with institutions and business across Asia-Paciﬁc. As the Associate Director, Marketing and Recruitment at Monash College, Shileen developed and implemented the marketing strategy, identiﬁed and developed strategic growth opportunities, drove student recruitment and supported the College’s global network of partners and agents. Prior to working at Monash College, Shileen spent more than 13 years in marketing management roles for educational publishers. During this time she held regional roles, including Head of Higher and Professional Education Marketing Asia Paciﬁc at Pearson, developing a deep understanding of the tertiary sector in Asia Paciﬁc and around the world. Shileen holds a Bachelor of Business (Marketing) and is a Certiﬁed Practising Marketer. (CPM) She is a Victorian state committee member of the Australian Marketing Institute (AMI), and has supported the industry for many years by shaping marketing curriculum and contributing to the professional development of members for the association. Shileen is an active supporter of community causes, including being a long-time advocate and volunteer for the Leukaemia Foundation.
Professor of Marketing and Deputy Head, Department of Management and Marketing, Faculty of Business and Economics, The University of Melbourne.
With a passion for customer service and in particular the challenges experienced by front-line staff to develop trusted customer relationships, Liliana has researched and published in this area for the last 20 years. She continues to investigate how to motivate prosocial behaviour of customers towards the organisation, brand, service personnel or other customers. The quality of this research has been recognised by a number of prestigious awards from the American Marketing Association, and the Australian and New Zealand Marketing Academy. Liliana also excels in her teaching which is consistently rated by students as amongst the best in the Faculty. Liliana serves on a number of international journal editorial boards and she is also a Fellow of the Australian and New Zealand Marketing Academy. On a daily basis she supervises a large number of diverse academic staff and overseas the research and engagement activities of the Department.
Prior to commencing her academic career, Liliana held various scientific, marketing and HR management roles over a ten year period in the chemical, airline and health industries. In 2009 she took leave from the university and worked at the Australian Red Cross Blood Service as a Major Program Leader for Donor and Community Research.