About the role

We're looking for a proactive and highly organised teammate to join our Client Services Team, specialising in Production and Sourcing! If you have merchandise experience, we want to hear from you!

You'll work closely with your tight knit Client Service Team, our suppliers, and internal stakeholders to bring projects to life, managing production outcomes from brief through to delivery. While production and sourcing are at the core of the role, this position brings a strong client-minded lens. You'll contribute to client conversations, help shape production solutions while communicating directly with clients.

This is a fast-moving role with lots of variety. One minute you could be sourcing products and managing supplier timelines, the next you're coordinating projects, solving delivery challenges, or contributing ideas that improve the client experience. 

We're looking for someone who's naturally proactive, thrives in a collaborative environment, and enjoys managing multiple moving parts without losing attention to detail.

What you'll be doing

• Managing end-to-end sourcing and production coordination for your Client Services Team (CST), understanding project objectives, timelines, and delivery priorities.
• Sourcing products, preparing costings, coordinating suppliers, and managing production schedules.
• Coordinating freight, logistics, stock management, and delivery requirements.
• Supporting project rollouts, approvals, and workflow coordination across projects
• Contributing production recommendations, ideas, and solutions that add value to client outcomes.
• Communicating directly with suppliers and occasionally clients to clarify briefs and support delivery.
• Proactively identifying risks, delays, or challenges and helping solve them before they impact delivery.
• Staying across sourcing, merchandise, and production trends to bring fresh thinking to briefs
• Building strong relationships across Zinc, our suppliers and internal teams.

We're looking for someone who:

• Has 2+ years' experience in promotional merchandise production, sourcing, marketing coordination, and project delivery.
• Is highly organised and confident managi
• Is Client Confident, communicates clearly and builds strong relationships.
• Is proactive, solutions-focused, and commercially aware.
• Thrives in a fast-paced, collaborative environment.
• Enjoys problem-solving and finding smarter ways of working.
• Brings energy, curiosity, and a positive attitude to the team.
• Has current Australian work rights and is authorised to work in Australia.
• Industry experience within the promotional marketing, merchandise and production space is desirable. 

About Zinc

We're a proudly independent global marketing business, connecting brands with people in meaningful ways. Our Zincies span 18 offices across 13 countries throughout Europe, Australasia and the Americas, partnering with clients who genuinely inspire us. Step inside one of our offices and you'll quickly get a feel for who we are; collaborative, creative, down-to-earth and always looking for better ways to do things. We care about our work, we care about each other, and we create space for people to innovate, take ownership and grow. At Zinc, we don't just deliver promotional merchandise and campaigns, we bring brands to life through ideas, experiences, and production solutions that create real impact.

Perks of working with us!

There are some great parts of joining the Zinc Team! We offer Birthday Leave, Help Out Leave (time off to volunteer for your chosen charities), team events, flexible working opportunities, Employee Assistance Program support for you, referral programs and more. Most importantly, you'll be joining a team that genuinely backs each other. We work hard, move fast, laugh a lot, and celebrate the wins together.

Ready to make an impact? If you're someone who loves bringing ideas to life, thrives on collaboration, and enjoys the pace and variety of production and campaign delivery, we'd love to hear from you.

Key Information

How to apply: Apply via Seek : https://au.seek.com/job/93516467?ref=cm-ui

Don't wait! We will be reviewing applications as they come through and will interview suitable candidates on a rolling basis.

Applications Close: Midnight 9th of August

Start Date: As soon as possible, in lieu of successful candidates notice period