Senior Account Manager

Sweet Memories Promotional Gifts
NSW
Closing Date
Tue, 30th June 2020
Position Type
Full Time
Salary
Negotiable based on experience
Location
NSW
Status
Open

We are one of Sydney's leading promotional product companies with an enviable client base and a great reputation. We have enjoyed fantastic success over the past 20 years and due to our continued growth, we are looking for a full time Senior Account Manager to join our team based in Tempe.

We are looking for someone to be the primary point of contact and build long-term relationships with customers

The ideal candidate will have 5+ years’ experience in the promotional products industry and have a successful track record in sales. 

Responsibilities:

  • Be the primary point of contact and build long-term relationships with customers
  • Help customers through email, phone, screen-share and in person meetings
  • Develop a trusted advisor relationship with key accounts
  • Develop new business with existing clients and/or identify areas of improvement
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Liaise between the customer and internal teams

Requirements:

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem solving skills
  • Ability to work individually, and as part of a team
  • Keen attention to detail and adherence to deadlines

Skills & proficiencies:

  • Prospecting Skills
  • Planning
  • Build Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Manage Multiple Projects
  • Attention to Detail
  • Experience with Xebra preferred but not essential
Contact

Send your resume to Jane production@sweet-memories.com.au